A behind-the-scenes look at how we keep our review dataset clean — and why most platforms cannot.

The biggest critique of online healthcare reviews is the same one that haunts every review platform: fakes, planted reviews, and competitor sabotage.

Our 4-layer verification

  • Layer 1: Identity verification (phone + email + government ID).
  • Layer 2: Proof of visit (bill, prescription, or SMS).
  • Layer 3: Pattern detection (writing style, timing, IP clusters).
  • Layer 4: Manual review by our editorial team.
About 14% of submitted reviews fail one of the four layers. That is the number we publicly disclose; we believe transparency about rejection rate is itself a trust signal.